Mark your calendar!

Sept. 18 at 9am – Coffee & Communications: Navigating Patient Experience Measures

As healthcare marketers, we all know that patient experience data is abundant, but the path from survey results to operational change is not always clear. This facilitated roundtable brings together healthcare marketing and communications professionals to discuss which patient experience measures matter, how to interpret them, and how to translate findings into action, whether you are a small one-person operation or part of a large communications team at a major health system. Register here.

Oct. 14 at 12pm – Lunch & Learn: Combating Misinformation in AI Tools

Brands are laser-focused on winning visibility in AI tools — but what happens when those tools include misinformation or negative sentiment about a brand? In this session, Jake Leary, Lead Strategist at Fire & Spark, will cover the common causes of inaccuracies in AI tools, how to combat misinformation, GEO/AEO/AIO requires more than SEO best practices. Register here.

Nov. 11-13 – 53rd Annual Conference: Connected By Purpose

Join us for the 53rd Annual CHPRMS Conference, Nov. 11-13 in Charleston, SC. Be sure to reserve your room at the Francis Marion Hotel before the discounted room block closes on October 11.

This year’s conference, “Connected by Purpose,” brings healthcare communicators together for three days of learning, connection and fresh ideas you can take back to your organization. From inspiring speakers to practical sessions and plenty of opportunities to connect with fellow communicators, there’s a lot to look forward to. Register today and start planning your conference! View the agenda here.